I have just completed my certification as eCoach at the Munich Academy for Business Coaching. Of course, leading to certification. The modules were first of all about the different setting, and furthermore about building relationships and trust, visualization and staging of scenes, best practices and finally the certificate. I first took care of my home office background – it had seemed a little untidy. Yet, I didn’t want to install a virtual background: those quickly seem stereotyped and the recipient might wonder what you’re hiding. Recently I tried to improve the illumination; I’m widely, but not entirely, satisfied with that.
I see myself as a business coach – and as business trainer and consultant. (I juxtaposition coaching and consulting in another topic.)
Thus, in coaching my clients, I tend to work on strategy, structural and process organization, methodology such as CIP and agility, leadership of employees and teams (and leadership of one’s own boss). But the focus is also on questions about their own career. I have found that the special methods of coaching, such as the Tree of Life and Tetralemma, but also role changes and sociograms, can be implemented well in front of the camera. Pritt pens can represent coachees and their counterparts very well. But it is important that this visualization is done by the client, not by me! This is one of the more fundamental experiences of training.
Of course, the core of the coaching remains asking questions – clear W-questions, what, how, with what, why. Of course only one question at a time. In addition, there is the wide realm of systemic questions! Again, I express my understanding from time to time. But understanding doesn’t mean agreement…
Furthermore, as an eCoach it is not easy to create a trusting and personal atmosphere. Prerequisite is that the coaching session runs undisturbed. But I don’t have any pets, and my back office is physically separate from my home office. Nor do I allow myself to be bothered by delivery men who bring packages… Likewise, establishing closeness in a virtual setting is particularly difficult. However, I have already experienced in virtual training that a personal way of speaking, personal messages or paraphrasing are very possible and helpful. In addition, there is the verbalization of emotional content, i.e. addressing feelings and addressing needs. I also directly express my simpathy.